Note: This guide is for customer's using Case CATalyst version 13 or below. Version 14 and above use our keyless security option, e-Key. Visit our FAQ page for information about e-Key.
Plug the Security Device into a USB port on your computer.
Left click on Start , and then in the Search programs and files field type "Device Manager" and press Enter. Device Manager will open.
In Device Manager look for a category that says Other Devices. Below that you should see a yellow exclamation point that says Unknown Device. Right click on the yellow exclamation point and left click on Update Driver.
The Update Driver Software dialog window will appear. Left-click Browse my computer for driver software.
In the next screen type C:\Cat4\Drivers\64Bit (or copy and paste this text) in the Search for driver software in this location field. Then click Next.
When the Security Device driver has finished installing, click Close.
A new category will appear that says 1-Wire - USB Host Adapter for 1-Wire Network using WinUSB without a yellow exclamation point next to it.