Using CaseViewNet With a Cloud Session Code
Open the CaseViewNet and left click the
The Welcome to the Connection Wizard will appear. Click
In the Creating a connection screen, select By Session Code and type the session code provided by the reporter. Click
at the Setting up your options screen.
At the Login Credentials screen type in your Name, Organization, the password provided by the reporter. Click
at the Completing the connection screen.
The wizard will close and CaseViewNet will being receiving the feed.
Verify that the computer does have an internet connection.
If there is an internet connection but CaseViewNet is not connecting, check the session code and/or password was typed correctly.
Reboot the computer, and run the connection wizard again.
Article ID: 69
Last updated: 07 Oct, 2014
Caseview/CaseViewNet -> CaseViewNet -> Using CaseViewNet With a Cloud Session Code