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Using CaseViewNet via Network Connection

Article ID: 70
Last updated: 07 Oct, 2014
  1. Open the CaseViewNet and left click the Connect (Alt-r, c)

  2. The Welcome to the Connection Wizard will appear.  Click Next.

  3. In the Creating a connection screen, select Network and click Next.

  4. Click Next at the Setting up your options screen.

  5. Select the server which is the reporter's computer and click Next.

  6. At the Login Credentials screen type in your Name, Organization, the password provided by the reporter.  Click Next.

  7. Click Finish at the Completing the connection screen.

  8. The wizard will close and CaseViewNet will being receiving the feed.

Troubleshooting Tips

  • Verify that the computer is connected to the network.
  • If there is an network connection but CaseViewNet is not connecting, check the password was typed correctly.
  • Reboot the computer, and run the connection wizard again.
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Using CaseViewNet With a Cloud Session Code     Using CaseViewNet via Serial Connection

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