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Using iCVNet With a Cloud Session Code

Article ID: 21
Last updated: 06 Oct, 2014
  1. Open the iCVNet app and tap the Connect button in the upper left corner.


     
  2. In the Choose CaseViewNet Server box, tap on Internet Connection.


     
  3. Another box will open asking for the Session Code and Password.  The Session Code and password will be provided by the reporter.  Type the Session Code in the first field and the password in the second and tap OK.


     
  4. The box will go away and return to the opening screen.  You'll begin to see text appear from the reporter's computer.

Troubleshooting Tips:

  1. If you are not receiving the feed, verify you are connected to the correct network. 
  2. Check the Session Code and password.  The password is case sensitive.
  3. Turn off the iPad and turn it back on.
Also read
document Connecting to a Reporter with iCVNet

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Connecting to a Reporter with iCVNet     Fixing an Unresponsive iPad


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