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How to record audio for AudioSync in CATalyst Realtime using the computer audio from a Web Conferencing App (such as Zoom)
IMPORTANT NOTE: Stenograph highly recommends that you test your ability to record prior to your remote proceeding, to determine that you have all of the equipment that you need and that it is working properly and as expected.
Understand what each application is doing with regard to audio
When using the web app’s computer generated audio, it’s important to remember which function is being performed by which application. The web conferencing application has two audio jobs: to play the audio coming from the live meeting (through a speaker or headphones), and provide a microphone for your voice to be heard if and as you need to speak to the other people in the proceedings. Case CATalyst's has one primary audio job: to record the sound coming from the live meeting.
If the Web conferencing app is on same computer as Case CATalyst: Audio can be recorded if your sound card’s driver has “Stereo Mixer” as an option. If you do not have the “Stereo Mixer” option listed, you can try updating the driver for your computer’s sound card, and in the sound card’s properties, make sure that Disabled Devices are displayed. If Stereo Mixer is present but disabled, you can enable it. However, if updating the sound card’s driver does not add/install the Stereo Mixer option, then you should use Call-In (telephone) audio.
Web conferencing app on different device than CAT software:
Setup for two laptops: The laptop running the web conferencing app needs a microphone port and a speaker/headphone port. This may be built-in, or it may be added on via an external sound card, such as the Andrea PureAudio card.
You can connect a microphone to the microphone port, for use if/when you need to speak to others in the web conference.
Setup for one laptop and one tablet or phone: If the tablet or cell phone running the web conferencing app has a built-in headphone port, you could connect a splitter to that port. (If your tablet or phone does not have a built-in headphone port, you would require an adapter from the manufacturer to create a headphone port to which you can attach a splitter.) In one of the two speaker/headphone ports you would connect a headset or standard set of earbuds with a microphone.
In the other port, you would connect a 3.5mm AUX cable (see illustration above) and then connect the other end of that cable to the microphone port of the computer running Case CATalyst. (The Case CATalyst computer would not require an external speaker or headphones unless you needed to play recorded audio to an external speaker or headphones during the web conference.)
NOTE: On the device running the web conferencing app, you can mute the microphone, to prevent others in the conference from hearing background noise from your location. When you need to communicate with those parties, you can unmute, and then mute again before you begin writing.