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How to purchase a CaseViewNet license and Cloud Session Code at the same time

Article ID: 160
Last updated: 19 Mar, 2020

Case CATalyst users with a CaseViewNet license can deliver wireless realtime output from their software. Having a license also enables the Rapid Refresh feature and provides the ability to control the transcript save rights of those viewing your realtime feed. A Cloud Session Code works in concert with a CaseViewNet license to help you provide a remote realtime feed over an internet connection.

Here's how to purchase a CaseViewNet license and Cloud Session Code at the same time:

  1. In CATalyst, click Help, About Case CATalyst (or press Alt+h, a). 
  2. In the About Case CATalyst dialog, click the CVNet button.
  3. In the CaseViewNet dialog, click the Get CVNet button.
  4. In the Purchase/Renew CaseViewNet dialog, do the following:
    1. Click the copy number to clipboard link. 
    2. Click the Visit Website button.
  5. When the purchase page appears on the Stenograph website, do the following:
    1. Scroll down to verify that the Call-in Number* field has been populated. If there is no series of letters and numbers separated by dashes in that field, either click the field and then press Ctrl+v to paste the number you copied to the clipboard in Step 4, Or, right-click the field and select Paste.
    2. Type your Stenograph Customer Number into the Stenograph Customer Number* field. Your customer number is needed to make sure the CaseViewNet license is activated in your Stenograph account.
  6. Click Next and follow the prompts to complete your order.
  7. Check the box next to Add a CaseViewNet Cloud Session Code. This will add a Session Code to your order and allow you to provide remote realtime services with your CaseViewNet License.

When the order is finished, you will need to renew your Case CATalyst e-Key to enable your CaseViewNet license:

  1. If the Purchase/Renew CaseViewNet dialog is still open, click the Close button.
  2. In the e-Key Setup dialog, click the Automatic e-Key button.
  3. When the last line of the Options Setup dialog reads "Done.", click the Finished button.
  4. Click OK to close the About Case CATalyst dialog.

Also listed in
folder Case CATalyst
folder Caseview/CaseViewNet -> iCVNet
folder Case CATalyst -> Realtime
folder Case CATalyst -> e-Key
folder Caseview/CaseViewNet -> CaseViewNet

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